Refund Policy

This policy covers registration fees paid for UNNOVATIONS ’26 through this site.

Who collects your money

Registration fees are paid online through Razorpay, XIM University’s official payment gateway (with South Indian Bank), using the checkout on this site. Payments go directly to XIM University, and the checkout shows XIM University as the business you are paying.

Only pay through the checkout that opens from this registration page. If anyone asks you to pay another way, another UPI ID, or sends you a payment link that did not come from this site, do not pay. Report it to umghabitux@xim.edu.in.

GST

GST on registration fees is accounted for under XIM University’s GST registration 21AAALX0001G1ZR. All fees are shown inclusive of GST: the tax is a component of the amount displayed, and you are not charged anything on top of the total you see before paying.

Fees are non-refundable

Registration fees once paid are non-refundable, including if you decide not to take part, cannot attend, or miss your slot. The only exceptions are listed under “When a refund is due” below.

When a refund is due

A refund is issued when:

• the event, or a competition you entered, is cancelled by us;
• you were charged more than once for the same registration, or charged for a registration that was never completed;
• you paid for a place we could not give you.

Asking for a refund

Write to umghabitux@xim.edu.in from the email address you registered with, quoting your registration ID (for example, UNV26-000123) and the payment reference from your confirmation email. Tell us what you paid, when, and why you are asking. We will confirm receipt and tell you the outcome in writing.

How a refund is paid

Refunds are issued by XIM University through Razorpay, back to the same card, account or UPI ID the payment came from. We do not refund to a different person or a different account from the one that paid.

How long it takes

Once a refund is approved, we release it within 7 working days. After that the money is with the payment gateway and the banks, which typically take another 5 to 10 working days before it appears on your statement. If it has been longer than that, contact us with your registration ID and we will trace it.

What is not refunded

• Bank or gateway charges already deducted by a third party, where those are not returned to us.
• Registrations cancelled by us because the information given was false, or because of conduct at the event. See the Terms & Conditions.